A&W

Reviews about A&W

• 1 / 5

  By brian steel
  Horrendous wait times! food isn't bad, standard for KFC / A&W, but the service is so bad, that the last 2 times i went there, it took them 30minutes to get me a simple 3 piece combo with only 2 people in line ahead of me (who were waiting for longer), and 15minutes for a simple chocolate shake with 1 person ahead of me... Saddest part is they claimed they were slow because they were understaffed, yet I've counted at least 9 people in the kitchen and 2 on the registers... The incompetence in this place, knows no bounds... Whoever is managing this place needs to be replaced.
  March 03, 2017
• 1 / 5

  By Gabriel Knapp
  Absolutely disgusting. Haven't had that bad of service from anywhere in a very long time. The girl who took my order was extremely rude and made me feel like I was taking up her time. That was nothing compared to what I received for my meal after 15 minutes waiting with 2 people that ordered ahead of me. I finally asked if my food was still coming out and she said, "of course it is coming out." Then, upon a closer look I was shocked; the floors in the back kitchen was horrifying... There was chicken scattered all over the floors as well as vegetables and bread, almost as if they were just throwing food around. I finally receive my food and I leave to go back to work. I open up the sandwich and find that it is completely smushed, (somebody took there palm and pressed down on the sandwich) cold, mayonnaise was smothered on the outside of the bun along with one pickle on top of the smothered mayonnaise. I ate a fry and that was also cold and not to mention half were raw and the other half were so hard I almost chipped my tooth biting into it. I then took my food back to the store to show them what kind of disgusting food they had served me and they were mostly quiet and called a shift supervisor over to get me a refund which they did. He then asked if I wanted a free food voucher for next time and I obviously declined. Lastly, this place is half A&W half KFC... So don't trust either of them. Do not ever eat here under any circumstances, unhealthy and unsanitary conditions, disgusting "food" and no sense of customer service.
  July 03, 2016